Making and accepting apologies
Упражнения с пропусками и выбором слов по темам: письменная просьба, письменное извинение, письменное выражение сочувствия, письменное сожаление о недопонимании
1. Письменная просьба
Dear Sir/Madam,
I am writing to (ask / complain / explain) about the recent issue with my order. I would appreciate it if you could (send / ignore / refuse) me the correct products as soon as possible. Please (find / forget / understand) my order details attached to this letter.
Thank you for your (help / delay / problem). I look forward to your (response / mistake / complaint).
Yours faithfully,
[Name]
2. Письменное извинение
Dear Mr. Smith,
I am writing to (apologize / thank / invite) for missing the meeting last week. It was entirely my (fault / success / holiday), and I am deeply sorry for any inconvenience this caused.
Please (accept / reject / ignore) my sincere apologies. I assure you that it (won't / will / might) happen again.
Thank you for your (understanding / anger / silence).
Best regards,
[Name]
3. Письменное выражение сочувствия
Dear Jane,
I was very sorry to hear about your recent (accident / holiday / party). Please accept my deepest (sympathy / thanks / congratulations).
If there is anything I can do to (help / ignore / celebrate), please do not hesitate to ask. You are in my (thoughts / plans / gifts) during this difficult time.
Take care,
[Name]
4. Письменное сожаление о недопонимании
Dear Mr. Brown,
I am writing to (clarify / ignore / refuse) the misunderstanding that occurred during our last conversation. I regret any (confusion / pleasure / success) it may have caused.
Please allow me to (explain / deny / cancel) the situation clearly. I hope this letter (helps / delays / blocks) to restore our good relationship.
Thank you for your (patience / anger / complaint).
Sincerely,
[Name]